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FTC Telemarketing Sales Rule
Primary citations: 16 CFR §310. The bullets below are how the firm has encoded this program into operating controls, evidence classes, and dialer policy—not legal advice, and not a substitute for the underlying statute or rule text.
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16 CFR §310
- Prompt disclosures within the call's opening sequence — caller identity, purpose, recording.
- Caller ID transmission with truthful display of seller or telemarketer name and number.
- Abandoned-call rate held below the 3% safe harbor and reported quarterly.
- Recordkeeping of all telemarketing calls per §310.5, retained against the directory.